Terms

Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the services ("Services") provided by Pitches.ai, a brand owned and operated by STORY Pitch Decks LLC ("Company", "we", "us", or "our"). By accessing or using our Services, you ("User", "you", "your") agree to be bound by these Terms and any additional terms, policies, or guidelines incorporated by reference herein. If you do not agree with these Terms in their entirety, you must not use our Services.

2. Description of Service

Pitches.ai offers an artificial intelligence-powered pitch deck rewriting service. The Services are subject to a one-time fee, payable via Stripe, and do not require ongoing subscriptions or contracts.

3. User Obligations

By using our Services, you represent and warrant that you have the legal capacity and authority to enter into a binding agreement to adhere to these Terms, and that you will use our Services only in accordance with these Terms and all applicable laws and regulations.

4. Payment and Refund Policy

Payments for our Services are processed through Stripe. We accept both domestic and international credit or debit cards. Given the nature of our Services, we do not provide refunds unless expressly stated otherwise.

5. Intellectual Property

Unless otherwise indicated, the Services and all content, features, and functionality thereof, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by the Company, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will the Company or its affiliates, or any of its or their respective licensors or service providers, have any liability arising from or related to your use of or inability to use the Services for direct, indirect, special, incidental, consequential, or punitive damages, whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

7. Dispute Resolution

You agree to resolve any dispute, claim, or controversy with the Company arising out of or relating to your use of the Services in the following manner. First, we both agree to attempt in good faith to resolve the dispute informally by contacting each other by email. If the dispute is not resolved within a reasonable timeframe, either of us may initiate a formal proceeding according to these Terms.

8. Changes to the Terms

We reserve the right, at our sole discretion, to change or modify these Terms at any time. If we make changes, we will provide notice of such changes by posting the revised Terms on our website and updating the "Last Updated" date. Your continued use of the Services following the posting of the revised Terms means that you accept and agree to the changes.

9. Governing Law

These Terms and your use of the Services will be governed by and construed in accordance with the laws of Delaware, U.S.A., without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms or the Services, please contact us at support@pitches.ai

Privacy

Privacy Policy

1. Introduction

STORY Pitch Decks LLC, operating as Pitches.ai ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy ("Policy") describes the types of information we may collect from you or that you may provide when you use our services ("Services") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect About You

We collect several types of information from and about users of our Services, including information:

  • By which you may be personally identified, such as name, email address, company name ("personal information");
  • That you upload to our Services, such as pitch decks;
  • About your transactions carried out through our Services, including details of your purchases and the fulfillment of your orders. You may be required to provide financial information before placing an order through our Services.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Services to you;
  • To provide you with information, products, or services that you request from us;
  • To fulfil any other purpose for which you provide it;
  • To notify you about changes to our Services or any products or services we offer or provide though it;
  • In any other way we may describe when you provide the information;
  • For any other purpose with your consent.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we may share your information with third-party service providers for the purpose of providing the Services to you, such as payment processors, email service providers, and providers of technical infrastructure. We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

5. International Transfers

Our Services are hosted and operated in the United States by Pitches.ai and its service providers. By using our Services, you acknowledge that your personal information may be accessed by us or transferred to us in those jurisdictions and to our affiliates, partners, and service providers who are located in the US and around the world. Where required by applicable laws, we will take appropriate measures to ensure adequate protection of your personal information when transferred internationally and, if necessary, seek your prior consent.

‍6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. We limit access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.

7. Children’s Privacy
Protecting the privacy of young children is especially important. Pitches.ai does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with the Service. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we take steps to remove that information.

6. Data Retention

We store your personal information for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law. Upon written request, we will delete your personal information.

7. Your California Privacy Rights

California residents with an established business relationship with us are permitted by California law once a year to request information about the manner in which we shared certain categories of information with others for their marketing purposes during the prior calendar year. We do not share your personal information with third parties for their direct marketing use unless we have your permission. To withdraw permission previously granted please email us at support@pitches.ai.

7. Changes to Our Privacy Policy

We may revise and update this Privacy Policy from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Privacy Policy means that you accept and agree to the changes.

8. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at support@pitches.ai

Please note that this policy may need to be revised in order to keep up with changes to our Services and laws applicable to us and you; the current version will be posted on our website and we encourage you to review it regularly.

Cookies

Cookie Policy

1. Introduction

This Cookie Policy ("Policy") provides detailed information about how and when STORY Pitch Decks LLC, operating as Pitches.ai ("Company", "we", "us", "our"), uses cookies on our services ("Services"). By using our Services, you consent to our use of cookies in accordance with this Policy.

2. What are Cookies?

Cookies are small pieces of data stored on a user's device. They are typically used to keep track of settings users have selected and actions they have taken on a site.

3. How We Use Cookies

We use cookies for several purposes, including:

  • Advertising: We use cookies to make advertising more engaging to users. They are also used to select which of our advertisements or offers are displayed to you on our Services and elsewhere. Information gathered through these cookies is anonymous and does not personally identify you.

4. Your Cookie Choices

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you do not want your browsing activity on our Services to be recorded by Google Analytics, you have the option to opt-out of Google Analytics.

Please note that if you choose to refuse or remove cookies, this could affect certain features or services of our Services and could remove cookies used for opt-out of tracking.

5. Changes to the Cookie Policy

We may update this Policy from time to time. If we make significant changes, we will let you know but please regularly check this Policy to ensure you are aware of the most updated version.

6. More Information

If you have any queries regarding this Cookie Policy, please contact our Privacy Officer at support@pitches.ai

This Cookie Policy was last updated on May 23, 2023.

This Policy is meant to help you understand what cookies are, how we use them, and the choices you have. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.